Our chatbot facilitates a real dialogue between the user and the company’s internal knowledge, querying predefined databases and internal documentation via a dedicated platform.

The chatbot provides answers to the questions that come to it posts, querying the knowledge base that was previously defined (websites, databases, internal documentation) through a screen dedicated to both internal users of the company and external ones, such as end customers.

Adaptable to different user profiles, the chatbot responds by considering various levels of knowledge and adopting appropriate conversational tones. It also offers the possibility of defining draft documents, providing standard and customizable templates.

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Advantages of the solution


The conversational agent, unlike generic chatbots, provides answers considering company data, often closed to the outside. It provides answers within the corporate context; therefore, more accurate.


Documents, data, and conversations between the chatbot and users are protected and inaccessible to third parties.


Access company information quickly, especially in environments with vast document archives, significantly reducing waiting times.


The documents and information provided to the chatbot can be updated autonomously by the client, creating and modifying new sources according to the specific need.

Areas of application

This solution has been designed to be versatile and adaptable to various application areas. This makes our technology ideal for implementation and thus having a positive and significant impact in terms of digitalization in the following business units.

Supply chain / logistics

Marketing / Sales




Marketing / Sales

Supply chain / logistics


Who is LAIF?

We are experts in the end-to-end development of AI solutions for businesses. We cater to small and medium-sized businesses open to innovation and wanting to exploit their data with digital, modern, and sustainable solutions.

LAIF Project Circle

1 ) Requirement Analysis:

We delve into the problems your company faces and guide you through the introduction of data analysis and artificial intelligence solutions.

2 ) Solution Design:

Together, we design a solution that reflects your vision and needs with a visual and data management design. We then propose a preliminary mockup to validate the project idea.

3 ) Proposal:

We detail the scope of collaboration with a quotation that serves as a roadmap for the journey we will undertake together, outlining both functional aspects and UI/UX details.

4 ) Solution Development:

We develop through progressive releases, creating a prototype and continuously integrating your feedback until the conclusion of testing and final acceptance.

5 ) Adoption:

We guide you through the adoption of the solution with dedicated onboarding and training sessions. We ensure long-term performance through maintenance services and an effective ticketing system.

The advantages of LAIF
for PMI:

Customizable Software 

Ease of
Software Use


Customizable Software 

Ease of
Software Use

Fast Delivery

Access Subsidized
Financing for SMEs

At LAIF, we not only develop advanced and customized technological solutions for small and medium sized enterprises, but we also facilitate access
to subsidized financing through our selected partners.